The Patient Who “Didn’t Listen”… Or Maybe We Didn’t Connect
From Instructions to Identification: Why Patients Don’t Change—and How Storytelling (with a Little Help from AI) Might Finally Make It Stick
There’s a patient I keep thinking about.
She’s 58. Type 2 diabetes. A1c over 9. She keeps showing up in the ED with hyperglycemia. Not because she doesn’t care—honestly, that’s the easy explanation. It’s more subtle than that.
She lives alone. Gets overwhelmed easily. Doesn’t fully understand what’s happening in her body, but nods along during visits. We’…
